FAQ’s

Sweet Jane’s Travelling Teahouse is the perfect way to add a touch of class to your event.  Here are the answers to some frequently asked questions…

Can I have High Tea at Home?
Of course, that’s what we’re all about – giving you the full High Tea experience in your very own home. You don’t have to travel or even own a tea set to enjoy the delights of an afternoon tea. We are on wheels so can come to your home (office, park or a venue of your choice).

What tea do you have?
We LOVE tea and love trying new blends. We have a selection of teas from the traditional English Breakfast, Earl Grey, Lady Grey to beautiful soothing Peppermint, Rose, Chamomile, Chai and the list goes on. We serve both leaf and bagged teas. Come along and try something new – there are so many beautiful teas so try and so little time – you might even discover something new about tea!

Why is your Devonshire Tea the best in town?
Our speciality is Devonshire Tea. Our freshly baked lemonade scones are served with locally made jams. If you love the jams as much as we do (and you will), jars can be purchased directly from us.

Do you attend Fete’s, Festivals, Markets & Fairs?
Yes, we are available for markets, fairs, festivals and fetes around Albury / Wodonga and surrounding regions. At these events we can dish up a delightful Devonshire Tea to quench your thirst and satisfy your stomachs. Also on offer is coffee, homemade lemonade and minted berry punch.

Do you cater for different dietary requirements?
Yes, definitely. Just let us know what you need.

Where does Sweet Jane reside?
In Albury /Wodonga… we’ll travel throughout the Riverina and North East VIC regions. Travel within 50kms of Albury / Wodonga is free but outside that will incur an additional travel fee.

Do you require power and water?
Our van does not require water so we can operate anywhere, anytime however we do need power. For parties held in a park, hirers will need to cover the cost of a generator (approx $400).

Do you provide tables and chairs?
We have a limited number of tables. We unfortunately do not provide chairs. These can be hired by the party host or we can do it on your behalf.

Do I have to pay delivery / travel fees?
Delivery and travel is free for up to 50 kilometres radius of Albury Wodonga. Google maps are used as a reference to determine distance and costs are uncurred for travel further than this.

I want to make a booking… What do I need to do?
Pick a package and contact us. We will email you a booking form. Please note a 50% deposit is required to secure a booking. Final numbers and balance due 7 days prior. If full payment is not received then the customer will be deemed to have cancelled their booking (see fees below). Full payment is required at the time of booking if the event is within 7 days of booking.

Do you have cancellation fees?
Unfortunately yes! Once your event is confirmed the date is yours… we take no other bookings despite how many requests we get for the day. Please note deposits are non-refundable and should the cancellation occur within 30 days of the booked event an addition 25% compensation of the total cost of the booking will be required.

Can I hold my event in a park?
Yes, of course! For parties in a venue other than a private residence the customer is responsible for booking and must provide confirmation of payment / permission. We also need power for urns and refrigeration so a generator will also be required.

What if some of my guests don’t show?
You are welcome to modify your guest numbers up to 7 days prior to the event. Inside this time frame you will be asked to pay the full amount quoted.

Are you able to provide alcohol?
Not at this stage. You provide the alcohol and we serve it.

Are there any other costs?
That depends on what you have in mind. We can provide the following inclusions:

  • Wine / tumblers / champagne glasses – high tea bookings only
  • Cheese platters
  • Seasonal fruit platters
  • Generator for unpowered sites
  • Plastic white chairs
  • Tables
  • Crockery

Just send us a message for more information or if your question is still unanswered…